Northern California's trusted source for frozen dessert & foodservice equipment Call: (888) 917-1888 · (510) 651-2653

Frequently Asked Questions

Answers to common questions about our equipment, parts and service.

What brands of equipment do you carry?
We are the exclusive Northern California distributor for Perfect Fry and carry Electro Freeze soft serve, frozen yogurt, shake, slush and margarita machines, plus Pack-A-Drum trash systems. We also provide parts and service for Taylor, Coldelite, Stoelting, Saniserve, True, Beverage Air, Bunn-O-Matic, Manitowoc, Hoshizaki and more.
Do you sell reconditioned equipment?
Yes. We offer certified pre-owned machines that are fully tested and reconditioned to factory specifications, backed by a 30-day parts and labor warranty (unless noted otherwise). View our current inventory.
Do you provide parts and service?
Yes. Our factory-trained technicians provide complete parts and service for all makes of ice cream, yogurt, shake, margarita and smoothie machines, backed by a 30-day labor warranty. Learn more about parts & service.
How do I order parts?
Email service@westernfreezers.com with the part number, quantity and description, plus a return contact number. Orders are pre-paid by MC/VISA or COD via UPS.
What is the Perfect Fry?
The Perfect Fry is a compact, fully self-contained hot oil fryer that is as easy to use as a microwave. It cooks frozen foods quickly, efficiently and safely with no hood, vent, or fire suppression system required. It is UL and NSF certified. Learn more about Perfect Fry.
How much can I save with Pack-A-Drum?
The Pack-A-Drum system provides up to a 60% net reduction in trash removal costs and actually pays for itself from your reduced waste handling fees. Learn more about Pack-A-Drum.
Do you offer delivery and set-up?
Yes. Many of our reconditioned units include delivery and set-up at your location (for units sold in the local N. California area). Contact us for details on your specific equipment.
How do I get a quote?
Call us at (888) 917-1888 or (510) 651-2653, or email getinfo@westernfreezers.com to speak with a profit consultant.

Still Have Questions?

Our team is happy to help. Contact us and we'll get back to you promptly.

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